Everything must start with caring about something. For Harwoods Group, since our very beginnings in 1931, that something has been our customers. From the very first interaction through to the last, our team is dedicated to providing exceptional customer service, meeting the needs of our customers, no matter how big or small. We care that customers receive a memorable experience with every interaction across our dealerships and range of services. A memorable experience which is truly felt, not just stated. We care that our customers experience polite, friendly and knowledgeable staff, and feel supported with their needs, whether that’s buying a new or used used car, or perhaps benefiting from one of our aftercare services. The experience we give is a reflection of our culture and our values - it’s the Harwoods Promise.
Since 1931
Harwoods Promise
Our Promise
With services you can rely on and experiences that you can enjoy time and time again. The Harwoods Promise means quality, transparency, trust and friendship. We provide the very best quality customer service and range of aftercare services, with full transparency. We’re true experts in our field, so we can offer the knowledge and expertise to support you on your car buying journey.
Audi Promise
At Harwoods Audi, we pride ourselves on delivering exceptional customer service, as well as manufacturer-standard aftercare whenever our customers need us. Our Audi locations in Crawley, Five Oaks, Portsmouth and Southampton all have an on-site service centre to maintain and repair your car. Our friendly teams are always on hand to answer any queries, to make your experience smooth and seamless.
Bentley Promise
Driving a Bentley is a special experience, an experience which starts begins with our passionate and experienced Bentley team. Harwoods Bentley is proud to bring brand new and pre-owned Bentley vehicles to customers, while also providing high-quality Bentley servicing and repairs – from our state-of-the-art workshop in Bramshaw.
McLaren Promise
At Harwoods McLaren we understand the power of performance, which is why our service department is fully up to date with the latest diagnostic equipment to ensure that our Manufacturer-trained technicians can spot and rectify any faults quickly and effectively. We also stock a full range of genuine McLaren parts to ensure that your vehicle is maintained to the highest standards. We are on-hand to offer you first-class service and advice at every stage of your visit.
Volvo Promise
At Harwoods Volvo, we take pride in providing services as premium as the cars we sell. Whether you are buying new or Selekt approved used, or benefiting from dedicated Volvo servicing and repairs or safety MOT, you can entrust us to deliver the Volvo experience you invested in. Your handpicked Harwoods Volvo team are experts in delivering all your Volvo needs; using the latest digital tools to manage your appointments and arrange test drive experiences.
Over 90 years experience
Leading automotive retailer group in the South of England for over 90 years
Bespoke Experience
Manufacturer-standard knowledge, services and aftercare
Tailored Service
Here to help, advise, support, and answer your questions, whenever you need us
Customer-first
Never pushy, always here to make sure you feel valued and recognised