Harwoods Group

Discretionary Commission Arrangements

If you acquired your vehicle through a motor finance agreement facilitated by Harwoods Group Ltd, it's possible that your agreement included a discretionary commission arrangement (DCA). The Financial Conduct Authority (FCA) is currently undertaking a review regarding the utilisation of DCAs. More information on this review can be accessed here: Car finance complaints | FCA.

To address any concerns or register a complaint about your finance agreement and DCA, please reach out to the responsible lender directly. You can find the contact details of your lender on your finance agreement.

Please find below the relevant contact details provided by the lenders we work with:

  • Over 90 years experience

    Leading automotive retailer group in the South of England for over 90 years

  • Bespoke Experience

    Manufacturer-standard knowledge, services and aftercare

  • Tailored Service

    Here to help, advise, support, and answer your questions, whenever you need us

  • Customer-first

    Never pushy, always here to make sure you feel valued and recognised