Harwoods Aftercare

Volvo Personal Servicing

What is Personal Servicing for Volvo?

Volvo Personal Service has arrived. Now more than ever, servicing at Harwoods Volvo isn’t only about your car, it’s about you. So, you’ll get a Personal Service Technician who’ll be there from the moment you book to the moment your Volvo’s returned.

The Personal Service concept is all about improving your experience, making it simple, time-efficient and personal to you - getting the job done better, faster and with less inconvenience and disruption to your day.

  • A Personal Service Technician assigned to you and your Volvo

  • Technicians working in pairs to service your car in half the time

  • At a time convenient to you

  • A luxury Scandinavian-style living room while you wait

How It Works

You can book an exact time to "check-in" and get your own Personal Service Technician to manage your service from beginning to end. That way there is a single, familiar point of contact, and one person is taking full responsibility to ensure your ultimate satisfaction.

In the workshop, your Personal Service Technician works with a team of colleagues – with a system of proven routines and quality checks to speed up the process. Typically, the whole service is completed in half the time, which means, if you wish, you can wait while it’s being done to avoid multiple trips to the business.

We will assign two technicians to your car meaning we’ll always aim to complete your service in half the time. Simple, convenient and reassuring – it’s an experience designed around you.

A Personal Service

The pleasure comes in the form of a new luxury Scandinavian-style lounge – the Living Room. With fresh coffee and pastries to enjoy, as well as free Wi-Fi, newspapers and magazines, it’s an ideal place to relax or work while your car is being serviced in half the usual time. Find your nearest Volvo workshop.

And once the work is done, we will update your Volvo’s software, wash and vacuum your car and your Personal Service Technician will meet you to hand back the keys and talk through any work that’s been done.

We can now offer a simpler, more convenient, more enjoyable way to service your car. It is servicing with a more personal touch and it’s called Volvo Personal Service.

Browse all Volvo aftercare services

From servicing to general maintenance to Volvo genuine parts and accessories; our team are dedicated to keeping your vehicle in the finest condition throughout its lifetime. Whether your vehicle was purchased from Harwoods Group or not, we’re on hand for all your Volvo after-sales needs.

  • Warranty

    Expert cover, with no hidden costs, to provide you with added protection, whenever you need it.

  • Trusted Quality

    Every car has been checked and approved by us, following a 120+ point inspection.

  • Nationwide Delivery

    Buy today, drive tomorrow. We offer a nationwide delivery service and offer complimentary delivery for the first 30 miles.

  • Tailored Service

    Here to help, advise, support, and answer your questions, whenever you need us.