Here at Harwoods, we know how important it is to return your vehicle to showroom condition after bumps, scuffs and accidents. With Accident Repair Centres located in Southampton, Crawley and Five Oaks, we are ideally positioned to provide approved repairs across a number of brands. At Harwoods, we pride ourselves on our customer satisfaction, so if you need to visit our experts at one of our Accident Repair Centres, you can rest assured in the benefits of using an approved bodyshop. From brand trained technicians, genuine parts and approved materials to a Repair Authenticity Certificate and a customer survey, peace-of-mind is included as standard. Discover the Harwoods Accident Repair Centre locations and approved brands below.
Harwoods Aftercare
Harwoods Accident Repair Centres
Five Oaks Accident Repair Centre
Expert technicians at Five Oaks Accident Repair Centre use manufacturer methods, genuine parts, approved materials and factory diagnostics. As an approved repairer for Audi, ŠKODA, SEAT, Volkswagen Commercial Vehicles, Volkswagen, Jaguar, Land Rover and McLaren, we strive for complete customer satisfaction and so you'll receive a Repair Authenticity Certificate for added peace of mind. We also send a follow up customer satisfaction survey to every customer via email for feedback.
Southampton Accident Repair Centre
At Southampton Accident Repair Centre technicians use brand methods, genuine parts, approved materials and factory diagnostics. You'll receive a Repair Authenticity Certificate for added peace of mind. Plus, as an approved repairer for Audi, ŠKODA, SEAT, Volkswagen Commercial Vehicles, Volkswagen, Jaguar, Land Rover and McLaren, we strive for complete customer satisfaction. We also send a follow up customer satisfaction survey to every customer via email for feedback.
Crawley Accident Repair Centre
The Crawley Accident Repair Centre only uses manufacturer methods, genuine parts, approved materials and factory diagnostics and is an approved repairer for Jaguar, Land Rover, Volvo and Bentley. Our skilled technicians strive for complete customer satisfaction, so you'll also receive a Repair Authenticity Certificate and a customer survey.
Expert damage assessors, professional advice and estimates
In the unfortunate event of bumps, scuffs and dents to your vehicle or damage from an accident, Harwoods Accident Repair Centres are insurance approved body shops with the latest tools and equipment to return your vehicle to showroom condition. With expert technicians and genuine parts, you can rest assured in the quality of our repairs. Plus, we offer a home collection & drop off service, and can offer you a courtesy car if required. Your vehicle will be carefully examined by a highly trained vehicle damage assessor at one of our centres. Damage will be fully assessed with photos and vehicle details taken to ensure an accurate estimate, which are free and comprehensive, detailing parts, materials, labour and processes. All our estimates are generated using your insurers approved system and our experienced teamwork with all insurance companies.
Volkswagen Group Accident Repair
Your vehicle will be repaired at one of our Volkswagen Group Approved Repair Centres, maintaining your manufacturer warranty. We will only use genuine manufacturer parts and Approved Technicians to repair your car, so you’re guaranteed a repair that leaves your vehicle in the same condition as it left the factory. Harwoods boast repair centres across a number of locations, each certified thanks to our highly-trained, Approved Technicians who will only use genuine manufacturer parts in the repair of your vehicle. In the unfortunate case your vehicle has experienced an accident, contact us today - we will be more than happy to help.
Vehicles We Can Repair
Here at Volkswagen Group Accident Repair we can repair vehicles from the following manufacturers; Volkswagen, Volkswagen Commercial Vehicles, Audi, SEAT and Skoda.
In-House Accident Management Services:
A 24/7 Recovery Service
Complimentary Collection and Delivery
Warranty Retention
Optional Courtesy Car
SMART Repair
Volkswagen Group Repair Assurance Certificate
Following the completion of your repairs, you will receive a Volkswagen Group Repair Assurance Certificate. This ensures that your vehicle has been restored to the exacting standards synonymous with Volkswagen, safeguarding your factory warranty and allowing you to drive away with confidence.
Commitment to Customer Satisfaction
Building a thriving business that goes beyond expectations hinges on customer loyalty. That's why we prioritise customer satisfaction. We encourage our customers to participate a in Volkswagen Group questionnaire, enabling us to enhance our customer care across all aspects of our service.
Minor Scratches & Scuffs
Whether it’s a small stone-chip on your exterior bodywork or a minor scratch, our expert team are experienced in minor repairs using specialist technology, so your vehicle can be returned to optimum condition. Our technicians have the expertise to repair Carbon-fibre with specialist technology and training and without compromising structural integrity.
Pothole Damage
At Harwoods, we understand the frustration and inconvenience that can arise from pothole damage to your vehicle. When it comes to vehicle repair and maintenance, Harwoods offers a comprehensive range of services to address any issues caused by potholes. Our expert technicians are highly skilled and trained to handle various types of damages, providing you with peace of mind. Our skilled technicians can perform regular inspections and advise you on any necessary repairs or maintenance to keep your vehicle in optimal condition.
Collection & Drop Off
Peace of mind always included as standard. For your convenience we can collect your vehicle from your home or work address and return it back to you at a time that suits you, once all repair work has been carried out. T&C's may apply.
Courtesy Cars
We understand that being without your car can make life difficult. Every effort will be made to meet your needs and a Courtesy car will be made available with the option to upgrade to a premium brand at an subsidized rate. If you do need a courtesy car, please ask a member of the team who can check current availability. T&Cs may apply.
Hybrid & Electric Repairs
With the future of motoring in Hybrid and Electric cars, our expert technicians are trained and approved to safely repair hybrid and electric vehicles. From a minor knock or scuff right through to major accident repairs, you can rest assured in the quality of your repair. Plus, with dedicated charging points available at each of our repair centres for our customers to use anytime we're open.
Harwoods Accident Assistance
In the unfortunate event that you are involved in an accident, Harwoods Accident Assistance is here to help 24/7. Harwoods Accident Assistance will ensure you know what's happening to your vehicle throughout the repair process, with everything pre-agreed before any work is carried out. The team is on hand seven days a week and is fully trained to guide you through the process and keep you mobile.
Accident Repair FAQs
Do you provide a free estimate?
Can I send you over images of any damage via email or online?
Do you offer a free collection and delivery service?
Can you provide a courtesy car?
How long will it take to repair my vehicle?
Is there a paint warranty on my repair?
Can you help me with my insurance claim?
In the event of an accident, do you provide any accident support?
Over 90 years experience
Leading automotive retailer group in the South of England for over 90 years
Bespoke Experience
Manufacturer-standard knowledge, services and aftercare
Tailored Service
Here to help, advise, support, and answer your questions, whenever you need us
Customer-first
Never pushy, always here to make sure you feel valued and recognised